Public Sector Tech Report 2024 – Public Sector Tech Report

For a country of 26 million people, Australia’s three levels of government are incredibly diverse, ranging from huge federal government agencies to small local governments with just a few thousand residents.

Despite these apparent differences, governments and agencies across Australia are united by a number of trends that will have a significant impact on their spending patterns in 2024 and beyond.

Australia was ranked fifth in the OECD’s 2023 Digital Government Index (DGI), but this strong position is now under threat as many of the systems government agencies have relied on are past their prime.

The need to modernise services is also driven by the expectations citizens have from their collaboration with commercial service providers and by a number of breakaway agencies that have raised the bar for everyone else.

And at all levels, the structures and constraints on public sector workers mean that governments and agencies are competing with one hand tied behind their backs in a skills market that has already been significantly depleted. And they are having to do so at a time when many are facing unprecedented demands for fiscal restraint.

Public Sector Technology 2024 is based on insights, research and opinions from industry analysts and case studies from end-user CIOs. It provides a compelling overview of the key trends, challenges and threats in public sector IT over the past 12 months.

Hear from local, state, and federal government leaders in technology, including:

• Dave Burns, CIO, Sunshine Coast Council
• Naran Gangavarapu, Head of Information and Digital, Northern Beaches Council
• Fredy Liévano Gutiérrez, Head of Digital Delivery, Local Government Association of Queensland
• Rod Sprenger, Former Director – Digital Health, SA Health
• Richard Hill, CIO, Department of Infrastructure and Transport, South Australia
• Jon Straker, CTO, NSW Department of Planning, Housing and Infrastructure (DPHI)
• Michael O’Leary, Deputy Director-General, Queensland Department of Education
• Chris Fechner, CEO, Digital Transformation Agency

Navigate through the report using the bar at the top of the page or by clicking the chapter buttons.